At Kamanvases, we are committed to providing a clear, reliable, and transparent shipping experience for our customers in the United States. We strive to ensure that your artificial plants reach you safely and on time.
Shipping Destination
We currently ship exclusively to the United States. Orders placed for delivery outside the United States will not be processed at this time.
Shipping Costs and Currency
We are pleased to offer Free Shipping on all orders within the United States. There are no hidden delivery fees or minimum order requirements at checkout.
- Shipping cost type: Free shipping
- Currency: US Dollar ($)
Delivery Timelines
Our delivery process is divided into two stages: Handling Time and Transit Time. We work from Monday to Friday to process your orders.
1. Handling Time (Order Processing)
This is the time it takes to prepare, quality check, and package your order for shipment.
- Handling time: 1 to 2 Business Days (Monday to Friday)
- Order Cut-off Time: 5:00 PM (PST) Pacific Standard Time (Los Angeles)
- Note: Orders placed after 5:00 PM PST or on weekends/public holidays will be processed starting the next business day.
2. Transit Time (Shipping)
This is the time it takes for the carrier to deliver the package to your address.
- Transit time: 3 to 5 Business Days (Monday to Friday)
- Carrier Service: We primarily use DHL and FedEx to ensure secure and fast delivery.
3. Total Estimated Delivery Time
The total time from when you place your order until it arrives at your doorstep.
- Total Estimated Delivery time: 4 to 7 Business Days
Order Tracking
Yes, we provide a tracking number for every order. Once your order has been dispatched (usually within 1-2 business days), you will receive an email confirmation containing your tracking number. You can use this number to monitor your shipment’s progress from our warehouse to your final delivery address.
Lost or Delayed Packages
In the rare event that your package is delayed significantly beyond our estimated delivery time, please contact our support team. We will work directly with the carrier (DHL or FedEx) to locate your package and resolve the issue immediately.
Incorrect Address Disclaimer
It is the customer’s responsibility to provide an accurate shipping address at the time of purchase. If you notice an error, please contact us immediately. We cannot modify or redirect an order once it has entered the shipping phase.
Contact Information
If you have any questions regarding our shipping policy or the status of your order, please reach out to us.
Business Information
- Business Name: Kamanvases
- Phone Number: +1 (213) 620-0511
- Email Address: support@kamanvases.shop
- Physical Address: 327 East 4th St, Los Angeles, CA 90013, United States
- Business Days: Monday to Friday
- Support Hours: 9:00 AM – 5:00 PM (PST)
- Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)
- Response Time: We are committed to responding to all inquiries within 24 hours.